Add pages that answer your buyers' questions

Find the questions buyers ask on sales calls, in chat, and in search, decide which ones deserve their own page, and get each page written as a draft built from your site's own design.

Key Takeaways

  1. To create website pages that answer buyer questions with AI, start from the questions buyers already ask on sales calls, in your chat window, and in search. Then group them, decide which ones need a full page, and have the AI write each page around a direct answer.
  2. Kite finds those questions in your recorded calls, Intercom conversations, Slack threads, and search data, and records them in your team's knowledge base.
  3. Kite proposes a list of pages your site is missing. Each idea comes with the buyer questions it answers, the reason your site needs it, and the search results that support it.
  4. Kite writes a chosen idea as a whole page built from your site's own sections, with its search title and description, and leaves it as a draft for you to preview and approve.
  5. After the page goes live, Kite watches its traffic, conversions, search rankings, and appearances in AI answers, and uses what it learns to pick the next page.
On this page

Why your website should answer the questions buyers ask

Most companies hear the same questions on every sales call. Does it work with Salesforce? How long does setup take? What's the difference between you and the tool we already pay for? The sales team answers them well, again and again, but the website answers none of them. So every buyer who doesn't book a call leaves without the answer, and every buyer who does book one spends the first fifteen minutes getting it.

Those repeated questions are the best list of website pages you'll ever get. They come straight from people who were close enough to buying to ask, and they're already phrased in your buyers' words. That phrasing matters for search too. When someone asks ChatGPT or Google the same question, the page that answers it plainly is the one that gets quoted.

The work itself follows a simple sequence. You collect the questions from wherever buyers ask them, group the ones that mean the same thing, and decide which deserve a full page and which only need a line on a page you already have. Then you write each page so it answers the question in its opening lines, publish it where buyers will find it, and check whether it helped. It's steady, unglamorous work, which is why it rarely gets done, and it's a good fit for an AI agent that can read every call and keep the list current.

Kite is an AI marketer in your Slack. It researches your business, builds a growth strategy, and ships the work that brings you new customers. Turning your buyers' questions into pages is part of that work. Here's how it does it.

How Kite adds pages that answer your buyers' questions

Kite starts by finding out what your buyers actually ask. It reads the places those questions show up, such as recorded sales calls, chat conversations, and your team's Slack threads, and adds what it learns to your team's knowledge base. It combines that with search data about what people in your market look up.

From there, Kite proposes the pages your site is missing. It checks each idea against the pages you already have, so it only suggests real gaps. Once you pick an idea, Kite plans the page, writes every section in your brand voice, and leaves it as a draft for you to review. After you approve and publish, Kite measures whether the page earns visits, signups, and mentions in AI answers, and the results shape the next round of ideas.

  1. Find the questions prospects ask before they buy
  2. Decide which questions deserve their own page
  3. Check what your site already answers
  4. Write the whole page as a draft
  5. Review, publish, and see whether it worked

Find the questions prospects ask before they buy

The questions worth answering are scattered across the tools your team already uses, so Kite reads each of them and pulls the questions into one place. Each source shows a different side of what buyers want to know.

  • Sales and customer calls. With Fathom connected, Kite reads the transcripts of your recorded calls. Each line is labeled with the speaker, so Kite can tell a prospect's question apart from your rep's answer. It can also narrow its reading to calls with people outside your company.
  • Chat and support conversations. With Intercom connected, Kite searches your conversations by date and keyword and reads each thread in full, along with call transcripts and support tickets. These show what visitors ask while they're on your site, often on a specific page.
  • Slack. Kite reads the files your team shares in Slack, and when you mention it, it can search the public channels it has joined. A sales rep who posts "third prospect this week asking about SSO" has just handed Kite a page idea.
  • Search data. Kite's built-in search data shows which questions people type into Google and how often. With Semrush connected, Kite also sees the searches your competitors rank for and you don't.
  • AI answers. Kite runs buyer questions through ChatGPT, Gemini, Perplexity, and Claude and records which companies appear. A question where competitors appear and you don't is a strong candidate for a page.

When the same question shows up across many calls or conversations, Kite treats it as a pattern rather than a one-off. It records the questions, the exact words buyers use, and where each one came from in your knowledge base. That way the page it writes later can use your buyers' phrasing, and you can see why a question made the list.

Decide which questions deserve their own page

Not every buyer question needs a new page, so Kite sorts them by how much answer each one needs. A question like "Do you offer annual billing?" needs one clear sentence on your pricing page. A question like "How do we move our data over from our current tool?" needs a full guide, and "How are you different from Competitor X?" needs a comparison page.

When Kite suggests new pages, each idea arrives with everything you need to judge it:

  • a working title, written the way a person would name the page
  • the kind of page it is, such as a solution page, a guide, or an FAQ page
  • the buyer questions it answers, most important first
  • a sentence or two on why your site is missing it
  • the search results that support the idea, each with an excerpt from the page

To build those ideas, Kite reads what your knowledge base says about your company, positioning, ideal customers, brand voice, and content themes. It adds the search keywords and competitor pages it has already found for your site, then runs a handful of fresh web searches on what your buyers look up. You can steer the ideas by telling Kite what to focus on, such as "pricing questions" or "questions from agencies." You can also say where the new page should sit, such as under your Solutions page or at the top level of your site.

Check what your site already answers

A page idea is only useful if your site doesn't already cover it, so Kite compares every suggestion with the pages you have. An idea that matches an existing page is dropped before you see it. Ideas you've dismissed don't come back on the next round, so the list keeps getting more useful instead of repeating itself.

Sometimes the right answer is an update rather than a new page. If your pricing page already exists but never mentions annual billing, Kite proposes adding the answer there. If an old blog post half-answers a question buyers keep asking, Kite can rewrite it so the answer comes first.

You can also add your own ideas. If you already know you need a page on "Using our product with HubSpot," type the title and the questions it should answer, and Kite keeps it on the list with its own suggestions.

Playbooks for this step

Write the whole page as a draft

Once you choose an idea, Kite writes the complete page rather than an outline for someone else to finish. It first plans the page: the title, the web address, the search title and description, and the sections the page needs, with a stated purpose for each one. A guide on moving data from a competitor might open with a direct answer, walk through the steps, show what carries over and what doesn't, and close with a way to book a call.

Kite builds those sections from the ones your site already uses, following your site's design rules for images, layouts, and reusable patterns. The new page looks like it was always part of your site. Then Kite writes each section in your brand voice, drawing on your positioning, your product details, and the words buyers used when they asked the question.

Each page opens with the answer. The first lines say plainly what the buyer asked about, and the rest of the page adds the detail, examples, and next steps. That's what helps a reader who skims, and it's also what search engines and AI answer engines look for when they choose a passage to quote.

Review, publish, and see whether it worked

The finished page waits on your site as an unpublished change, so you can open a preview and read it before anyone else sees it. Change what you like in the content editor, or reply in Slack with what you'd change and Kite revises it. When you approve, Kite publishes the page along with any other pending changes and checks that the site displays correctly.

On a site Kite builds, every new page gets a title, description, share image, and structured data, and it joins your sitemap. Shortly after it goes live, Kite checks the site's speed, search basics, and structured data and emails whoever published if something needs fixing.

Then Kite measures whether the page did its job. Its built-in analytics show how many people visit the page, where they came from, and whether they fill in a form or click through to sign up. Kite also follows the page's search rankings, and it can run the questions the page answers through the AI answer engines again to see whether your company now appears. The pages that work tell Kite which kinds of questions to answer next.

What you get

A list of the questions your buyers ask

The recurring questions from your calls, chat, Slack, and search data, recorded in your knowledge base with the words buyers used and where each came from.

A list of pages your site is missing

Each idea names the page, the questions it answers, why your site needs it, and the search results behind it.

Proposed updates to existing pages

Short answers that belong on a page you already have, such as a line on your pricing page or a rewritten opening on an old post.

Complete page drafts

Whole pages built from your site's own sections and written in your brand voice, each with its search title and description, ready for you to preview.

Results for each published page

Visits, conversions, search rankings, and AI-answer appearances, so you can see which answers are working and choose the next page.

How to get started

Add Kite to Slack and tell it what you want in plain language. You might write, "What do prospects keep asking on our demo calls that the website doesn't answer?" or "Suggest five pages we should add for buyers comparing us with other tools."

Kite comes back with the questions it found and the pages it would add, along with why each one matters. Pick the ones you want, and Kite writes them as drafts. You preview each page, ask for changes in the Slack thread, and approve it when it's ready. By default, Kite asks before it publishes anything, and you can give it more room once you trust its work.

If Kite built and hosts your website, you don't need to connect anything to start, and you'll also find page ideas in your site's content editor. Connect Fathom or Intercom when you want Kite to read your calls and chat conversations. If your site runs on Webflow or WordPress, connect it so Kite can publish there. If you imported your site's code from GitHub, Kite builds the page in your code and merges it into your main branch, or opens a pull request if that branch is protected.

Integrations used to add pages that answer buyer questions

Kite needs two kinds of connections for this work. The first kind shows it what buyers ask, and the second lets it publish the answers on a website it doesn't host.

Common questions

What pages should I add to my website to answer buyer questions?

Start with the pages that match the questions your buyers ask most often before they decide. For most companies, that means a few common kinds of page:

  • comparison pages for the competitors buyers name on calls
  • integration pages for the tools buyers ask whether you work with
  • pricing and plan explanations that go beyond the price table
  • setup or migration guides for buyers worried about switching
  • pages for each type of customer or industry you serve, answering the questions that group asks

The right list for your company comes from your own calls and conversations, which is why Kite reads them before it suggests anything.

Should buyer questions go on an FAQ page or on their own pages?

Use an FAQ for questions with a short, settled answer, such as billing terms or data retention. Give a question its own page when the answer needs explanation, examples, or steps, or when people search for it on its own. A page built around one question can rank and be quoted for that question. A single line buried in a long FAQ usually can't. Kite makes this call for each question and tells you why.

How many times does a question need to come up before it deserves a page?

There's no fixed number, because a rare question can still matter a lot. One question from a buyer worth ten times your average deal may deserve a page sooner than a common question from tire-kickers. Kite weighs how often a question comes up, who asks it, how many people search for it, and whether competitors already answer it, then explains its reasoning when it proposes the page.

Can Kite use a customer's exact words on the page?

Kite uses the way buyers phrase a question to shape the page's headings and opening, because that's how other buyers will search for it. Quoting a specific customer by name is different. For that, Kite drafts a request asking the customer to approve the exact wording, and it adds the quote to the page once they agree.

Can Kite keep the pages up to date as our product changes?

Yes. Kite keeps the questions and the pages they produced in your knowledge base, so when your pricing changes or you launch an integration, it knows which answers are now out of date. It proposes the updates in Slack and publishes them once you approve.

Questions this page answers

  • How do I create website pages that answer the questions buyers ask with AI?
  • Can an AI marketing agent write website pages based on the questions my buyers ask?
  • What pages should I add to my website to answer buyer questions?
  • How do I find out what questions prospects ask before they buy?
  • Can AI write a full website page from a buyer question?
  • How do I turn common sales questions into website content?

Related how-tos

1 more coming soon
  • Find content gaps with semrush and update your self hosted wordpress site

About the author

Devon Wells leads product marketing at Kite, the AI marketer in your Slack. He spent a decade marketing industrial AI, from self-driving trucks to computer vision, but now Kite handles most of the work itself.

Tell me your goal and I’ll get to work.

Add Kite to Slack